Mr. Elwood Donaldson, has been appointed by our Board of Directors, as our General Manager, with responsibility for the day-to-day management of the Corporation, with the authority to carry out these responsibilities in accordance with the direction and policies established by the Board of Directors, providing direction and information to the Board, in their execution of its governance functions. Additionally, the General Manager primary objective is to lead the general direction, development and management of the business affairs of the Corporation, meeting the corporate objectives, and providing overall leadership to the executive management and corporate team.
Under the leadership of Deputy General Manager Robert Deal, this division is charged with providing safe and effective water services, and sewerage waste disposal, through efficient operation and maintenance of the Corporation’s assets, reduction of water losses, quick response to customer complaints, and effective use of technology and industry best quality control/assurance practices.
The Business Operations Division, under the portfolio of Chief Financial Officer incorporates Purchasing, Accounts,PR and Marketing and the Commercial Operations Departments that are responsible for Customer Relations, Payment and Collections, Customer Billing, Meter Reading and other Field Services, Delinquent Accounts, and the Call Centre.
The Business Operations Division is headed by Sabrina Walkine.
The overall objective of the Human Resources Division is to recruit suitably qualified personnel to ensure that the Corporation is adequately staffed in order to meet its goals and objectives; to facilitate training necessary to support a well trained and skilled workforce; to provide continuous monitoring of processes with respect to human resources; to provide counselling and welfare services; to maintain good industrial relations; and to manage corporate communications to ensure that information is disseminated in a timely manner.
The Human Resources Division is headed by Assistant General Manager Cheri Hanna.
The Family Islands Operations Division is headed by Assistant General Manager Mr. Cyprian Gibson and is responsible for supplying, monitoring, improving and coordinating Family Islands water and commercial services; and to actively monitor and engage in hydrological and other environmental issues that serve to sensitize customers and the country to water as a limited and precious resource.